faqS

Dog sitting

Why have a Meet & Greet before booking?

 Meet & Greets are easy to schedule and important for sitters, pet parents, and dogs alike. Its the first chance you get to meet the pet sitter and their dogs and determine if the dogs would get along and it'll be a perfect match.

Do you care for cats?

Cats need loving care and attention too. We offer Drop-in service in which the cat can stay in its home and not suffer the stress of going to someone else home. 

Do you care for caged critters?

Yes all animals.

Why I have to sign a Pet Care Agreement?

A Pet Care Agreement provides pet owners and pet sitter a chance to share the little details so your pet receives the best care possible while you are away. 

Who will care for my pets?

 Your pet sitter will be the person you meet during your initial Meet & Greet.

Who is responsible if the dog accidentally gets sick or bites someone?

The dog owner is usually responsible if the dog accidentally gets sick or bites someone when the Pet Sitters is not negligent or reckless. 

Our Pet Care Agreement protects the Pet Sitters if any of these unexpected situations arise.

  • Your pet accidentally dies, gets sick, becomes injured, or gets lost.
  • Your dog bites or injures the Pet Sitters, another person, or another pet.
  • Any costs or liabilities caused by the pet unless the Pet Sitters was negligent or reckless.

Puppies welcome

What if there's an emergency?

The pet sitter will use the information provided on the Pet Care Agreement , call & go to the  emergency veterinarian, and call pet owner ASAP.

Why service was refused to my dog?

Dogs that are not social, have a temperament, or do not get along with other dogs cannot stay at the sitters home. A drop-in visit might be a better option. The sitter has the right to refuse services to any dog or owner. 

Are the pet sitters Licensed and Bonded?

WolfPack PlayDen LLC. is insured and bonded and licensed by the state of FL. Proof of such shall be available for inspection upon customers request.

I didn't get 20% off when I booked?

The 20% off is only offered to the 1st time  customers. Please mention this when booking.

How do I pay for services?

Payment must be made before services are provided.  We accept the following forms of payment:

  • Cash
  • CashApp
  • Paypal
  • Zelle
  • Venmo
  • Square

Are prices negotiable?

Prices may not be negotiable, but it is up to the Pet Sitters discretion to offer discounts for multiple pets and services.